Data harmonization · Insights · Customer engagement

Turn complex data into business-ready insight products.

Alana helps organizations unify fragmented operational, customer, and device data, then transform it into practical insights, workflows, and digital experiences that inform teams and engage customers.

Used across complex sectors Insurance carriers, telecommunications, IoT, operational platforms, and customer-facing programs.
Built for business impact From raw data and system constraints to insight layers, workflows, and productized experiences.

The platform

Data harmonization that reaches from operations to the customer.

Organizations often have valuable data trapped across legacy systems, vendor platforms, spreadsheets, device streams, and disconnected customer touchpoints. Alana provides the structure to normalize, contextualize, and activate that data.

The Alana platform is designed to support business-to-business solutions where data must serve operational teams, decision-makers, partners, and end customers through clear, brandable, and useful digital experiences.

Diagram showing data flowing into insights and engagement

What we do

We convert messy data environments into useful products.

Our work typically spans the full path from strategy and architecture through requirements, development, deployment, and ongoing support.

01

Harmonize data

Bring structure to heterogeneous data sources, inconsistent formats, vendor feeds, operational records, and customer attributes.

02

Create insight layers

Transform raw data into dashboards, alerts, scoring models, recommendations, and contextual views that support better decisions.

03

Build engagement products

Package insights into customer-facing tools, portals, applications, and workflows that inform, guide, and retain customers.

Strategy to development journey graphic

Full product solutions

The right team for the full product journey.

In addition to the Alana platform, Plasmatic works with organizations to define, build, and support data-driven products that fit their specific business model, operating environment, and customer needs. We help clarify the vision, map the business opportunity, define user stories and requirements, architect the solution, build the product, and support it after launch.

Strategy, product vision, and roadmap development
Discovery, user stories, requirements, and technical planning
Custom software development, integrations, and platform rebuilds
Operational support, enhancements, and lifecycle management

Capabilities

Modern technology, practical delivery discipline.

We use current development toolsets and AI-assisted workflows to help strong developers move faster without compromising product quality, maintainability, or security.

Agentic development

We use the best AI tools to support experienced developers, reduce development cycles, accelerate testing, improve documentation, and optimize product lifecycle stages.

Integration expertise

We work across APIs, cloud services, vendor systems, IoT feeds, data pipelines, dashboards, portals, and customer-facing applications.

Insight product design

We design data products that are not just technically correct, but usable by business teams and meaningful to customers.

Brandable B2B solutions

We build platforms that can support partner, client, and customer experiences while preserving brand consistency and operational control.

Security and best practices

Built with attention to responsible architecture.

Strong products require more than fast development. We pay close attention to best practices, security considerations, access control, data protection, maintainability, and long-term supportability.

Our experience across regulated and operationally complex environments helps us identify practical risks early and design systems that can scale with confidence.

Security and architecture shield graphic

Build with Alana

Make your data more useful, more visible, and more valuable.

Whether you need a platform, a customer-facing data product, a strategic roadmap, or custom development support, Plasmatic Technologies can help move the work from concept to execution.

Get in Touch

Contact us

For more information

Use the contact details below or send a short note. We will contact you as soon as possible.

Phone (866) MY ALANA
866 6 92 5 262
Email info@alana.net
Office

200 - 311 West Pender St.
Vancouver, BC
Canada V6B 1T3